Private-Label Hotel Toiletries for China, Hong Kong and Macau

Harrods Health manufactures private-label hotel shampoo, conditioner, shower gel, body lotion and hand wash in India for hotels in mainland China, Hong Kong and Macau. We are most useful to international and boutique hotel groups that want one signature range across Asia, a Halal-certified range, an Ayurvedic-inspired spa range or a dependable second source.

Mainland China has a large domestic amenity industry, and many hotels buy locally for sound reasons: proximity, speed and day-to-day familiarity with Chinese rules. We do not pretend otherwise. This page explains where an Indian manufacturer fits, how the three regulatory regimes differ and which regional guide to read next. For our full product range, see hotel toiletries.

Where an Indian manufacturer fits

Hotel groups that operate in several Asian countries often want guests to recognise the same scent, texture and packaging wherever they stay. When one manufacturer makes the range for every market, the formula, fragrance and artwork stay consistent. The same products we make for China can be specified for properties in South-East Asia and Japan, with local labels for each market.

There are three other reasons buyers come to us. Our facility is Halal certified, which matters for hotels that welcome Muslim travellers. We hold an AYUSH licence and make Ayurvedic and Indian-inspired spa ranges, including massage oils, that are hard to find elsewhere. And some owners and management companies simply want a second, independent source alongside their existing supplier.

Regional guides

• Shanghai and East China: Shanghai, Hangzhou and Suzhou, from business towers to lakeside resorts
• Beijing and North China: dry winters, business travel and heritage-district boutique hotels
• Guangdong and the Greater Bay Area: Guangzhou and Shenzhen, trade-fair demand and humid summers
• Hainan: Sanya and island resorts, tropical climate and leisure guests
• Hong Kong and Macau: separate regulatory regimes from the mainland

Three regimes, one supply chain

Mainland China in brief

The CSAR has been in force since January 2021. It divides cosmetics into general and special. Imported general cosmetics, such as shampoo, shower gel and body lotion, must be filed (notified) before import. Special cosmetics, such as hair dyes, perms, whitening products, sunscreens, anti-hair-loss products and products with new efficacy claims, need registration. We do not make hair dye, sunscreen or whitening products, so a typical hotel range sits in the general category, provided its claims stay within general-cosmetic territory.

An overseas manufacturer cannot file on its own. A China-based domestic responsible person does it, and that person also handles the product safety assessment and efficacy-claim evidence. Every ingredient generally needs to be on China's inventory of existing cosmetic ingredients. The animal-testing position changed in 2021, and imported general cosmetics may now be exempt if specified documents are provided; confirm the current requirement with your responsible person.

Our role is to supply the formula, full ingredient list and manufacturing documentation the responsible person needs. We do not file with the NMPA ourselves. Our facility certificates are listed on our quality and certifications page.

Disposable items and the move to dispensers

National plastic-pollution policy and tourism guidance ask hotels not to actively provide disposable items, and several cities, Shanghai among the first, applied rules earlier. The items usually named are toothbrushes, combs, razors, shower caps, shoe brushes and nail files. We do not make those accessories. Many hotels have also moved shampoo and shower gel into dispensers, which we supply with 5 L refills. Local rules differ, so check what applies in your city.

Formats, scents and packaging

We make minis, tubes, sachets, dispenser bottles and 5 L refills, all printed with your hotel's branding. Browse the hotel amenities collection and our bulk packs and refills. Packaging is manufactured and decorated in-house, and Chinese-language label artwork is supplied or approved by you or your responsible person; see custom packaging. Scents that tend to suit Chinese guests are soft rather than loud: green tea, osmanthus, jasmine, bamboo and a gentle lotus.

Shipping and next steps

We export from India and prepare documents for your consignee and customs broker. Import duties, VAT and inspection depend on how the goods are classified, and India and China have no bilateral free trade agreement, so ask your broker for current treatment. Our fulfilment and export page explains how we pack and ship. Minimum order quantities are quoted per item. Tell us your markets, formats and preferred scent direction, and we will prepare a quotation.

Guides for hotel buyers in China, Hong Kong and Macau

• Importing Hotel Toiletries into Mainland China: CSAR, NMPA Filing, the Domestic Responsible Person and What the Manufacturer Supplies
• Chinese Labelling and Efficacy Claims for Hotel Amenities: Ingredient Names, Responsible Person Details and Words to Avoid
• China's Disposable-Items Rules for Hotels and the Move to Dispensers: What Is Covered, City Rules, 5 L Refills and Guest Communication
• Supplying Hotels in Hong Kong and Macau: How the Rules Differ from the Mainland, Safety and Trade Descriptions Law, Labelling and Practical Buying
• Shipping Hotel Amenities from India to China and Hong Kong: Consignee, Broker, Customs Inspection, Documents and Seasonal Planning